To call a cab in Victoria, BC, phone a local taxi company’s dispatcher, give your pickup location and destination, and note the estimated arrival time. You can also book through an app, which connects you to a driver and shows the car in real time.
Find and dial a taxi company in Victoria
Search online for taxi companies that serve Victoria. Many list phone numbers on their websites or social media pages. Searches such as “Victoria BC taxi numbers” work well. Google Maps and Yellow Pages also list verified numbers, and the reviews there can help you choose a company. Larger companies may have several numbers, so save the main dispatch line.
Make sure your phone is charged and has good reception. Dial the number carefully. In the Vancouver area numbers are ten digits with an area code of 604 or 778, so check that what you dial matches the listing. Some companies also take bookings through a mobile app or an online platform, but a saved phone number is useful at peak times or if an app is down.
What to say when you call
Speak slowly and clearly. Give your location as an address or a landmark or cross street, for example “corner of Government Street and Courtney Street”, and include the building or apartment number. When the dispatcher asks for the pickup address, repeat it back. If you are somewhere with several entrances, give the name of the building, for example “outside the Vancouver Island Conference Centre on Douglas Street”.
Special requests
Say so on the call if you need a minivan or a wheelchair-accessible cab, or if you have luggage. For example: “I have two large suitcases and I would like a vehicle with extra trunk space.” Keep it short and direct.
After you book
Write down the estimated arrival time and the taxi’s licence plate or a description of the vehicle, so you can recognize it and be sure it is yours. Stay available for a call or message from the driver. If your phone can share your location, send it after the call to help the driver find you. With an app, enter your details and the app finds a driver and tracks the car.