Lyft’s presence in BC is uncertain, so check the Lyft app for your exact location before you rely on it. Reports conflict: one says Lyft does not operate in British Columbia, including Vancouver, and another lists coverage in downtown Vancouver, the West End, Yaletown and Kitsilano, with limited coverage elsewhere in the province.
If Lyft is not available where you are, Uber, taxis and public transit are the usual alternatives.
Other ways to get around Vancouver
- Uber: available across Vancouver. Download the app, create an account and set your pickup location in the city.
- Taxis: easy to find around popular areas. You can hail one on the street or book through the company’s app.
- Public transit: TransLink runs buses, SkyTrain and SeaBus services in Vancouver and nearby areas at modest fares.
- Bikes and scooters: apps such as Lime and Bird offer electric scooters, and local bike-sharing schemes rent bikes.
How to book a ride-sharing trip in Vancouver
Setting up and booking
- Download the app from your device’s app store and sign up with your email and phone number.
- Enter your pickup location and drop-off point in Vancouver. The app suggests the nearest drivers.
- Review the fare estimate, pick a ride type such as economy or premium, and confirm.
- Check the driver details, the vehicle and the estimated arrival time, and wait at the pickup spot.
- Verify the driver and vehicle before you get in. Payment is normally handled in the app when you arrive.
Practical tips
- Keep your phone charged.
- Share your trip details with a friend.
- Set your pickup point clearly in busy or complicated areas.
- Use the ratings and reviews to pick trusted drivers.
Getting started with the Lyft app
If Lyft is available at your location, search for “Lyft” in the App Store or Google Play and install the official app. Create an account with your email or phone number and verify your identity as prompted. Allow location permissions, enter your pickup point, confirm the ride details, choose a vehicle type and request the ride. The app matches you with nearby drivers within the service area and offers real-time tracking, fare estimates and cashless payment. Keep the app updated.