Uber drivers do not normally see your phone number. They contact you through a masked number that runs through Uber’s platform, so your real number stays private unless you choose to share it.
Before you accept a ride, your contact details stay hidden, which prevents unwanted calls or messages. You can still talk to your driver through the Uber app, where messaging and calls are bundled without showing your number. If you need to tell the driver about a change, use in-app messaging.
Which settings control number visibility
Check your app settings and turn on the privacy features. If you want your number kept private, make sure the option to share your phone number with the driver is off before the trip starts. Uber lists these choices in its privacy settings, and the exact wording and availability can depend on your location and app version.
Default behaviour
By default, Uber keeps your number hidden from the driver. When you book, it assigns a temporary anonymous number that you and the driver can both see. This blocks direct access to your personal number during the ride.
How to change the setting
Open the Uber app and go to Settings, then Privacy or Privacy Controls. Find the option that allows the driver to see your phone number. If you turn it off, your number stays anonymous through the trip. Changing it before the trip affects what drivers see, and Uber applies your preference during the ride, so a driver cannot reach your number at any point if you chose not to share it.
More ways to protect your number
- Use the privacy settings in the app to control what information goes to drivers. In Vancouver you can switch off the display of your number in the privacy menu.
- Contact drivers only through the in-app messaging system, which uses a masked number and keeps your own hidden.
- Read Uber’s privacy policy on its official website. In Vancouver, it explains how your data is stored, shared and protected.
- Set up a separate number through a virtual number service or a separate SIM, so you can talk to drivers without exposing your main number.
- Update the app regularly, since Uber releases new privacy features from time to time.
- Check your device’s privacy settings and limit app permissions that could expose your number or other personal data. Restricting Uber’s access to contacts or messages helps.